Business Directory Blog

If you search the net for Lunarpages reviews you will most likely find either horror stories or ultra positive reviews. My experience was something in between.

• First, they were very affordable so I was attracted by the offer. Also they claimed: unlimited domains, unlimited space, unlimited traffic.
• After setting up a few sites I noticed a slight lag on load and refresh but that was acceptable.
• Customer support was easy to reach and friendly but many times I got answers like: “Sorry, I have no privilege to do this, you must wait for the server administrator”. While normal support is a matter of hours, administrators are a matter of days, so things can become annoying.
• It’s very common for them to have issues with DNS servers, so your sites can often return host not found.
• After about one year, my account was suspended. Reason: excessive resource usage. This wasn’t true, since all domains hosted there had low traffic and updated software. Again, customer support was friendly but unable to help. They asked for ridiculous things such as upgrading Wordpress while account was suspended.
• I think they either have some troubles with resource monitoring software that give them false positiveness or they are just trying to force certain users to buy VPS or dedicated servers.

On an 1 to 10 scale, I’ll give them a 5.

1. Speed. Your sites will never load as quickly as they will on your own dedicated server.
2. IP Sharing. Sharing the same IP with many sites, can get you blacklisted and banned (on mail servers, search engines, etc) without being your fault, only because someone else on the same IP did something fishy
3. Security. Generally there are more than a few hundreds of users sharing the same server. Some of them have even SSH access. They can run exploits on the server, they can use PHP to see your files such as wp-config.php and then get access to your databases.
4. Downtimes. It’s very common to have your site down or account suspended.
5. Data sensitivity. Shared hosting servers have untrusted admins. In order to reduce costs, most of the hosting companies hire admins from different countries that can work remotely. There are many cases when these admins used their privileges to get sensitive information from clients, such as credit cards, user databases, emails.